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  • What Is Complex Care?
    • Overview
    • Who are adults with complex needs?
    • Why rethink care for this population?
    • What are the features of complex care?
    • What is the complex care business case?
    • What evidence supports complex care?

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    Access our library of articles, tools, case examples, and more on what works in complex care
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From the Blog
Building a Culture of Person-Centered Care: Where We Are and Where We Need to Go
About Us
What Is the Better Care Playbook?
Better Care Play
Building Authentic and Mutually Beneficial Partnerships with Complex Care Consumers

What Is the Better Care Playbook?

The Playbook helps you find the best in evidence-based and promising practices to improve care for people with complex health and social needs.

Learn More
about complex care and who it serves
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on evidence-based and promising practices
Read Our Blog
to hear perspectives from leaders in the field
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to help spread best practices

Recently Added to the Playbook

Implementation Tool
January 2021

Accountable Care Organization Care Transformation Toolkit

Brief/Report
January 2021

Medicare Advantage Supplemental Benefit Flexibilities: An Early Assessment of Adoption and Policy Opportunities for Expanded Access

Brief/Report
January 2021

Tracking Progress on Person-Centered Care for Older Adults: How Are We Doing?

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Playbook - Better Care for People with Complex Needs

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Resources by Topic

  • Complex Care Interventions
  • Mental Health & Substance Use
  • Long-Term Services & Supports
  • Serious Illness & Palliative Care
  • Population Identification
  • Interdisciplinary Care Teams
  • Patient & Family Engagement
  • Health-Related Social Needs
  • Program Financing
  • Payment & Managed Care Models
  • Medicare-Medicaid Integration
  • COVID-19

The Playbook is made possible by Arnold Ventures, The Commonwealth Fund, The John A. Hartford Foundation, the Milbank Memorial Fund, Peterson Center on Healthcare, the Robert Wood Johnson Foundation, and The SCAN Foundation. Learn More

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