COVID-19 Social Health Playbook
Presents tools and tips frontline care management staff to address high-risk patients’ unmet social health needs during the COVID-19 pandemic.
Implementation Tool
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Integrated Care Programs for Dually Eligible Individuals in the Era of COVID-19: Response Efforts and Policy Recommendations
Identifies opportunities to strengthen integrated programs to improve care and support positive health outcomes for dually eligible individuals both during and beyond the pandemic.
Brief/Report
The PACE Response to COVID-19 Calls for Policy Actions Increasing Access and Affordability
Highlights PACE programs’ efforts to redesign care during the COVID-19 pandemic and presents policy options that may help to expand access to the programs in the future.
Blog
October 2020
Making Lemonade from a Very Sour Lemon: Capitalizing on Regulatory Flexibilities Born from the COVID-19 Public Health Emergency
Highlights opportunities for long-term care providers to leverage federal and state flexibilities to adopt new ways of delivering services to older adults and people with complex needs, as well as addressing barriers to care created by the COVID-19 pandemic.
Blog
August 2020
How Community Health Workers and Promotores Can Support Individuals with Complex Needs amid COVID-19
Explored opportunities for health systems and plans to work with CHW/Ps to support high-need individuals, with a focus on addressing the long-term impacts of the COVID-19 pandemic.
Webinar
Caring for Older Adults with Complex Needs in the COVID-19 Pandemic: Lessons from PACE Innovations
Highlighted innovations adopted by PACE organizations during the pandemic to provide care for older adults with complex needs.
Webinar
A Beacon for Dark Times: Palliative Care Support During the Coronavirus Pandemic
Hospital system call line expands access to palliative care supports amid COVID-19.
Peer-Reviewed Article
Identifying Patients with Increased Risk of Severe Covid-19 Complications: Building an Actionable Rules-Based Model for Care Teams
Provider-based model identifies patients at highest risk for complications from COVID-19.
Peer-Reviewed Article
Empowering Goals of Care for Vulnerable Communities During COVID-19
Details the proactive approach of Cambridge Health Alliance, a public ambulatory care and hospital system in the Boston area, to initiate goals of care conversations with high-risk patients in their respiratory clinic.
Blog
June 2020
Medicare Advantage Plans have a Unique Opportunity to Provide Needed Non-Medical, Health-Related Services During COVID-19
Explores opportunities for Medicare Advantage plans to provide non-medical supplemental benefits during COVID-19 — including in-home supports, meal and grocery deliveries, home modifications, and transitional supports — to help Medicare beneficiaries shelter at home.
Blog
May 2020
Integrating Care for Dually Eligible Individuals Matters Even More in the Face of COVID-19
Melanie Bella, former director of the Medicare-Medicaid Coordination Office at the Centers for Medicare & Medicaid Services, explores implications of COVID-19 to influence the future landscape for integrating Medicare and Medicaid services.
Blog
May 2020
Deploying Virtual Care During COVID-19 and Beyond
When the COVID-19 pandemic struck, One Community Health partnered with OCHIN to rapidly transform its care delivery model, implementing new virtual care tools to safely and effectively serve vulnerable patients with complex needs through the pandemic and beyond.
Blog
May 2020
Addressing Complex Care Needs Amid COVID-19
Curates federal guidance aimed at addressing COVID-19 for people with complex care needs, as well as targeted resources to help guide complex care programs in adopting new strategies to address COVID-19.
Website/Resource Center
All Hands on Deck: How Commonwealth Care Alliance is Rethinking Protocol to Address COVID-19
Features a conversation with Lori Tishler, senior vice president of medical services at Commonwealth Care Alliance, who shares how CCA is rethinking its day-to-day practice to address the COVID-19 pandemic.
Blog
April 2020
Crisis Response Can Lead to Lasting Transformation
Bruce Chernof, MD, President and CEO of The SCAN Foundation, highlights flexibilities that allow health systems to respond to the growing challenges due to COVID-19.
Blog
April 2020
How Should Health Plans Respond to COVID-19?
Features senior leadership from Health Share of Oregon who provide details about their efforts to mitigate issues that will affect their members due to COVID-19.
Blog
March 2020