All Resources

Addressing Complex Care Needs Amid COVID-19

Curates federal guidance aimed at addressing COVID-19 for people with complex care needs, as well as targeted resources to help guide complex care programs in adopting new strategies to address COVID-19.
Website/Resource Center

Engage Stakeholders with a Storyboard

Describes how to implement, iterate, and sustain a complex care model through the use of storyboards that keep stakeholders engaged.
Play
February 2018

Develop Coordinated Care Plans

Coordinated care plans can help keep all providers informed about the patient’s needs and preferences, helping to coordinate care and decrease waste.
Play
February 2018

Partner with Payers

Highlights opportunities for developing partnerships with payers to support enhanced care models for patients with complex needs.
Play
February 2018

Integrate Health Coaches into the Care Team

Health coaching can play an especially important role for patients with complex needs, who may struggle to manage multiple conditions, multiple providers, and services outside the health system.
Play
February 2018