- How are care management programs for frail older adults staffed?
- How do different staff compositions affect the care delivery?
This resource describes and analyzes the different professional compositions of care management programs.
- Based on a national survey of clinicians caring for complex populations, nearly 40 percent of practices had no social workers or RNs. However, when both types of providers did work in a practice, social workers were more likely than RNs to participate in social needs assessment and RNs more likely than social workers to participate in care coordination.
- The role of the physician changed significantly in assessing social issues and engaging in care coordination activities, depending on whether RNs and social workers are present in the practice.
- The addition of RN and social worker staff members to practices may enhance care for frail elders.