‘Eyes in The Home’: ACOs Use Home Visits to Improve Care Management, Identify Needs, And Reduce Hospital Use

Peer-Reviewed Article
June 2019

This resource used national survey data from physician practices and ACOs, paired with qualitative interviews, to learn about home visiting programs.

  • ACO practices were more likely to report using care transitions home visits than non-ACO practices were.
  • Interviewed ACOs reported using home visits as part of care management and care transitions programs as well as to evaluate patients’ home environments and identify needs.
  • ACOs most often used nonphysician staff to conduct home visits.
  • Home visit implementation for some types of patients can be challenging because of barriers related to reimbursement, staffing, and resources.
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